Please contact us in the first instance on firstname.lastname@example.org to organise a return or exchange.
We offer exchange of any item if it is returned in its original packaging and condition with 30days of purchase. If the product shows any visible wear or damage, products will not be exchanged unless we deem the product to be defective.
If you are purchasing as a gift we offer gift exchange cards - just make a note in the checkout and we will include one with your purchase.
The Purchaser is responsible for any shipping fees incurred for purposes of an exchange. If a refund is required on products that had free shipping, we reserve the right to deduct the actual shipping costs from the refund.